We at TCTouch Solutions provide different types of warranty depending on what type of Repair or Product it is. The use of our repair Service may void your manufacturer’s warranty. If you would like to avoid this, then please take your Device directly to the manufacturer. The Warranty is linked to a specific device as identified by its unique IMEI or serial number and to a specific Customer as identified by the records on our system. It will cover the Customer for any re-occurrence of the original fault and for the part replaced / repaired only, however if additional faults arise, they will not be covered under the terms of this Warranty. Furthermore, the Warranty will not cover accidental damage, nor will the cover extend should the device change ownership.

How long is my warranty?

SCREEN REPAIRS

iPhone Screen
Other Phones
Tablets / iPad
MacBook / iMac
Laptops / Desktops
6 months warranty
6 months warranty
6 months warranty
12 months warranty
6 months warranty

OTHER REPAIRS

Battery
All other components
12 months warranty
6 months warranty

TECH
SERVICES

Battery
All other components
12 months warranty
6 months warranty

RETAIL ACCESSORIES

Case / Power / Audio Products
Other accessories
12 months warranty
12 months warranty

RETAIL PRODUCTS

Pre-owned Laptops / desktops
All other components
12 months warranty
6 months warranty

**Unless otherwise stated, TCTouch Solutions will provide repair or replacement services if there is a defect in the materials or workmanship of a product.**

Defects with parts installed are covered under TCTouch warranty. If within the warranty period the installed part develops a fault we will either repair, replace or issue a refund if all other options fail. Additional faults incurred during the warranty period are not covered and will be chargable. TCTouch warranty cover does not extend in cases where the device has changed ownership.

Accidental or liquid damage are not covered under TCTouch warranty.

Please, return with your device to our store or send it in via post and we will be able to assist you further.

Please note TCTouch warranty is void if the warranty sticker has been removed, is broken or has been tampered with.