£0.00

Book this diagnostic service if your device has multiple faults or an issue that needs examination to know the cost of repair.

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Choose the type of device you want the diagnostic service for
Please enter the model, EMC, or serial number for your device. You will find this information either within the print on the back, behind the battery, or the sim compartment of your device.
Provide the password/passcode for your device. We need this for testing before and after service.
Select how you would like to get your computer to us
Send by Post
Bring to Store
Courier Collection
Select how you would like to get your laptop to us
Send by Post
Bring to Store
Courier Collection
Select how you would like to get your tablet to us
Send by Post
Bring to Store
Courier Collection
Select how you would like to get your phone to us
Send by Post
Bring to Store
Courier Collection
Select how you would like to get your watch to us
Send by Post
Bring to Store
Courier Collection
Complete your order online then pack up your device in a secure box and send it to this address - TCTouch Solutions, 72 Fawcett road, PO4 0DN, Portsmouth, UK. Include your order number as a note in the packaging.
Complete your order online then visit your chosen store for the service.
Complete your order online then pack up your device in a secure postal box. You will receive a notification email when the courier collection has been booked. This email will contain the postal label for the courier delivery to us. Print out and attach the postal label to the postal box before the date and time for the collection.
Select a date you want to come to our store with your device.
Select a time you want to come to our store with your device.
Select how you would like to get your computer after it's been fixed.
Collect from store
Courier Delivery
Select how you would like to get your laptop after it's been fixed.
Collect from store
Courier Delivery
Select how you would like to get your tablet after it's been fixed.
Collect from store
Courier Delivery
Select how you would like to get your mobile phone after it's been fixed.
Collect from store
Courier Delivery
Select how you would like to get your watch after it's been fixed.
Collect from store
Courier Delivery
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SKU: ds Category:

Description

If you are not sure what’s faulty on your device we can examine it if you order this diagnostic service, to know what the problem is and let you know if it is repairable or not including a repair cost and time frame for the repair (if it’s repairable).

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